UX Research
As Indeed embarks on deprecating its legacy system, there is a need to understand what is being used today and how, to avoid doing a "lift and shift" and ultimately improve employee experience. This research is to understand the current workflows around Quota and Commissions and the pain points in the existing system to ensure user needs are met as we move to a new platform.
UX Research
This research covers 4 critical reporting tools in the Sales operations process (Sales dashboard, Rep Dashboard, Account Executive Report, Performance Dashboard). These reports are used by reps to determine their pacing (performance), with individual user counts in thousands. It is important for us to know what is being used today, what information is relevant and how will moving these reports to a new platform affect employee experience, performance and productivity.
UX Research
Foundational research for a young startup building a healthy meal delivery service to understand it's target users
Brightly Web App
UX Research | UX Design | Visual Design
Designing a virtual classroom for 6-10 year olds in response to Covid-19 outbreak. Conducted research and built a solution that will support children's eductation to cushion the effect of school closures.